Terms of service
User Agreement
By accessing and using LisianFemme's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms govern your use of our online platform for purchasing trousers, blouses, sweaters, and suits.
You must be at least 18 years old to make purchases on our website. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.
Limitation of Liability
LisianFemme shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. This includes, but is not limited to, damages for lost profits, data, or other intangible losses.
Our total liability for any claims under these terms shall not exceed the amount you paid for the products in question. We make no warranties about the uninterrupted availability of our website or the accuracy of product descriptions.
Intellectual Property Protection
All content on the LisianFemme website, including but not limited to text, graphics, logos, images, and software, is the property of LisianFemme and protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The LisianFemme name and logo are registered trademarks and may not be used without authorization.
Refund Policy
We accept returns and provide refunds for items returned within 30 days of purchase, provided they are in original condition with tags attached. Refunds will be processed to the original payment method within 14 business days of receiving the returned items.
The following items are not eligible for return:
- Items without original tags
- Damaged or used products
- Final sale items
Customers are responsible for return shipping costs unless the return is due to our error.
Dispute Resolution
Any disputes arising from your use of our services shall first be attempted to be resolved through direct negotiation. Please contact us at [email protected] with your concerns.
If we cannot resolve the dispute amicably, either party may seek mediation through a recognized alternative dispute resolution provider. Claims shall be resolved through binding arbitration rather than in court, except for small claims cases.
These terms are governed by the laws of the jurisdiction where LisianFemme is established, without regard to its conflict of law provisions.
Contact Information
For any questions regarding these Terms of Service, please contact us at: [email protected]