Refund policy

At LisianFemme, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your trousers, blouses, sweaters, or suits, we offer a straightforward refund process.

Refund Eligibility

Items must be returned within 30 days of delivery
Products must be unworn, unwashed, and in original condition with all tags attached
Original packaging must be included
Proof of purchase is required

Non-Refundable Items

Items marked as final sale
Products without original tags or packaging
Damaged items due to customer misuse
Personalized or altered merchandise

Return Process

Contact our customer service team at [email protected] to initiate your return
Package your item securely in its original packaging
Include your order confirmation or proof of purchase
Ship the package to our return address (provided via email)

Refund Processing

Refunds will be processed within 5-7 business days after we receive your return
Refunds will be issued to your original payment method
Shipping costs are non-refundable unless the return is due to our error

Need Assistance?

For any questions regarding our refund policy or return process, please contact us at [email protected]. Our team typically responds within 24 hours during business days.